Nightmare experience with Cartrack continues...

This company has no customer service or trained staff that know what they are doing. After my last review on Hellopeter, I got contacted by Kavitha from the CEO office, she acknowledges the overcharges and promised to have it rectified and action will be taken against staff that failed to do their job. She also promised that all debit orders and calls will stop until they resolve the issue and credits done by Cartrack, to which I accepted. 2 days latter I get a debited twice for the same incorrect amount and start receiving calls and messages from their collections department for non payment. Can they not employ a grade 5 student who do a better job than this cheap labour that this useless CEO of Cartrack employs.