LP
Lloyd P

1 reviews | Active since Oct 2016

10 Oct 2025, 09:07

Nightmare Cartrack

Ja neh I was involved in an accident,vehicle written off but cartack still insist to deduct monies form my account...I'm no longer the owner of the vehicle but according to cartrack policy you use reporting within 20 working days for them stop charging you.

Cartrack is worse shame

0
Replies (3)
Cartrack
Cartrack's reply10 Oct 2025, 09:14
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team

Best regards,

LP
Lloyd P's update10 Oct 2025, 09:46
Reviewer Update
Obvious I was gonna join you guys after buying a vehicle since I was with you guys for years maar ek's sharp now... The policy of 20 working days to cancel while a vehicle is written off? Ja if I was canceling just to join another company then ja it make sense
Cartrack
Cartrack's reply10 Oct 2025, 10:13
Official
 Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team 

Best regards,