"New Unit" is faulty and does not work.

<p>I have a unit installed in my car, a day later I try to access it on the website and it not picking up my car.</p> <p>I phoen Cartrack to infrom them and ask for a telephone test. I am told "we will call you back", I waited no call. I contacted your offices and was told someone will have to come look at it, its almost a week now I am still waiting.</p>