LS
Luciano S

1 reviews | Active since Aug 2020

17 May 2023, 15:44

New customer, new installation and disappointed!

I recently changed my tracking service to Cartrack

On Sunday, the technician came to install the device. After the installation my air conditioner stopped working

I have called Cartrack more than 20 times to have this rectified as soon as possible, every time I call, the consultants will log a new ticket and send to the technicians to schedule a technician to come look at my car

As a referral and new customer, I am very disappointed in the service I have received thus far from car track.

If there was a zero star, I would give car track zero stars!

0
Replies (1)
Cartrack
Cartrack's reply17 May 2023, 15:46
Official
Good day, 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards 
The Cartrack Team