TC
Tanya C

1 reviews | Active since Jan 2021

13 May 2024, 10:42

Never sign with Cartrack - you sign for life - contract will NEVER end!!!!!!

I really can't rate this company. I sold my car 3 years ago but because I signed a contract I had to pay the premium. Fine I paid it. I sent through the cancellation email in Nov 22 and gave 60 days notice. After I started writing the amounts back on the bank did I get a response from Cartract. One of the agents called me in March at 18h00 at night to finally process the cancellation on the system and said that I needed to pay another R62. some cents and it will all be sorted and asked to debit my account the next day. I agreed to it. I paid

NOW I am getting final demands and threats I will be black listed.....they phone at 7h00, 9h00, 11h00, 13h00, 15h00,18h00 every single day......EVERY DAY - Saturday and Sunday public holidays you name it and now claim that I still owe another R 83.00

WHEN DOES THIS CONTRACT END......I have the cancellation contract sent by Cartrack to me claiming that my contract is cancelled by no I am still active on the system.

Once you sign with Cartrack you sign till you DIE.

DO NOT SIGN up with CARTRACK you will be bound for life.

Highly irrated and disgusted customer.

0
Replies (1)
Cartrack
Cartrack's reply13 May 2024, 16:23
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team