AR
Albertus R

1 reviews | Active since Mar 2021

17 Dec 2024, 18:18

Never again Cartrack

Worst customer service. Been begging them for 3 weeks to come and repair a faulty device. No communication at all

0
Replies (3)
Cartrack
Cartrack's reply17 Dec 2024, 18:36
Official
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
 
Kind regards
The Cartrack Team 

Best regards,

AR
Albertus R's update17 Dec 2024, 18:52
Reviewer Update
Like I said I have begged for 3 weeks that you schedule a technician. No feedback whatsoever.
Cartrack
Cartrack's reply17 Dec 2024, 19:34
Official
Good evening, 

Please note that we have escalated the pending repair to our scheduling department for urgent assistance. Kindly be advised that they will be in contact with you. 

Kind Regards
The Cartrack Team

Best regards,