Negligence

On Friday the 27th of June one of your technicians came to install tracker on my car"brand new" everything seemed OK. But I was told by my dad that the technician didn't install back two fusebox bolts holders and that he left them by the windscreen.

Then yesterday 30 june I took my car to Dekra for roadworthy assessment and it failed. "My R500 gone just like that" I was surprised how come because it's a brand new car and Dekra said "it failed due to airbag light" it was on.

I took it back to Toyota and they detected that the airbag wires has been tempered with during tracker installation. Now I have to pay R330 for re-inspection at Dekra for negligence that was done by one of your technicians and again add fuel.

While I'm still waiting for Toyota invoice to repair the damage that was done by cartrack. I called your call center and I was told I can't be compensated and that I was supposed to call immediately when I saw the faults,I'm a first time buyer,1st time driver and the car is brand new.how was I supposed to know that the car has been tempered with. Already I spent R1300 for Dekra and fuel and still awaiting invoice from Toyota.