TS
Thokozane S

1 reviews | Active since Jan 2021

15 Jul 2021, 13:58

Ncedo Dyane worst consultant ever ?

I would like to inform to you of one of your rudest consultants by far. His name is Ncedo Dyane from your accounts department, he has no client care whatsoever, rude to the core . You can ask him about Mr Sithole if he assisted me with anything, you can go ask him about the call,he is not scared of anything you can go as far as listening to the call. I am definitely canceling my contract with cartrack in January no doubt, I won't be undermined like that, if he could know why my account is behind he wouldn't be that rude.

0
Replies (3)
Cartrack
Cartrack's reply15 Jul 2021, 14:02
Official
Good day, 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team
TS
Thokozane S's update15 Jul 2021, 15:07
Reviewer Update
Thank you for the acknowledgment, he put me hold without even me agreeing, calling me my brother sies pathetic ?
Cartrack
Cartrack's reply15 Jul 2021, 15:43
Official
Good day, 
We appreciate your input. We will investigate. 

Kind regards 
The Cartrack Team