My wife is now driving without a cartracking device that im paying for.

So i've now had to resort to complaining in a public forum. It's been months.

1. you installed an additional car track device when there was one 2. it cost me the replacement of a battery and stress of having a car with now battery power 3 times. 3. I had to take 3 or 4 days off of work to drive backwards and forwards to Ford blaming it on them 4. No car for 10 days

Finally sorted and guess what.

I HAVE NO TRACKER for 5 months!!!! never installed it again or enabled the device.

I've now reached out 4 times to try get this sorted.

SO:

1. I want a refund for all the months i've been paying + bank fees 2. I want to know what compensation i will be getting for my car battery replacement 3. What happens if this my car gets ******

Resolved this week or Im going to the consumer protection act.