ML
Makabelo L

1 reviews | Active since Feb 2018

28 Aug 2018, 11:37

My Tracker **** Service

I am truly displissed with the service I received from your fleet department. I had to speak to 7 consultants before I received a report that I was supposed to have received within 15 minutes. Only after two and a half hours I received help. I asked to speak to a supervisor I was put on hold for over 20 minutes, because the supervisor is sleeping on the job.

When you guys sell the product to us, you tell us about how professional you are and after signing up you give us this ****py service that I received today.

0
Replies (1)
Cartrack
Cartrack's reply29 Aug 2018, 12:50
Official

We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.


Kind regards


The Cartrack Team