My Cartrack unit was not functioning well, as trips were not synced with my mobile app

My Cartrack unit was not functioning well, as trips were not synced with my mobile app. Contacted customer services and was frustrated with the experience, however sent email to escalation team, and was assisted by Mr Mahmed Mohamed, who reassured me that my issue will be resolved as it’s still under investigation. Prompt response. Then I was later assisted by Mishael Benham, who resolved my issue within 1 day. I am so happy with the service of Mishael Benham, and I would give 1000/10 rating for the service that we got. Thank you 🙏🏽