My battery was getting flat as it was at a Car wash being washed and I received an alert as well as a phone call from Cartrack to make me aware of this and ensure that it’s not an emergency

My battery was getting flat as it was at a Car wash being washed and I received an alert as well as a phone call from Cartrack to make me aware of this and ensure that it’s not an emergency. Thabisile Dlamini ensured my car was safe and ensured I meant it when I said I was safe without any emergencies that needs their assistance