My account was double debit on the same month, I reported the matter I was not assisted, only after I threatened to review my subscription, that I was assisted - the agent who assisted me was very helpful - she promised me the October debit order won't be

My account was double debit on the same month, I reported the matter I was not assisted, only after I threatened to review my subscription, that I was assisted - the agent who assisted me was very helpful - she promised me the October debit order won't be done. I took her word for it.