Most shocking and disgraceful service

If I could give zero stars, I certainly would.

On February 10, 2025, I requested and paid for my tracking unit to be deinstalled and reinstalled into a new vehicle. To this day, it has yet to be done. After enduring three months without a tracker and making countless phone calls, they finally refunded the deinstallation/reinstallation fee, assuring me that they would reinstall the unit in my new vehicle at no additional cost. However, this promise never materialized.

Frustrated by their breach of contract, I felt compelled to reverse the debit orders against my account. In doing so, I unleashed a relentless barrage of payment demands—an average of five harassing calls per day—claiming that I was in violation of the agreement. But contracts are meant to be mutually beneficial: compensation cannot be collected without providing the agreed-upon service.

I was deeply disappointed by their lack of service, *********** staff, dishonesty, and deception. At this point, I want the contract canceled entirely, at no cost to me. They have already taken R600 without delivering any service, they are in possession of the tracking unit, and I have wasted both time and money on endless phone calls—all while enduring daily harassment.

I do not expect them to respond to this review, nor do I believe they will offer any kind of resolution.