MOST PHETHETIC SERVICE PROVIDER EVER

THE ACCOUNTS DEPARTMENT MAKES MISTAKES WITH CONTINUOUS EMPTY PROMISES TO RECTIFY. THEY INITIALLY ACKNOWLEDGED THEIR MISTAKE AND PROMISED A LETTER OF CORRECTION. I CONTACTED THEM FIVE DAYS IN A ROW REQUESTING THE APOLOGY AND CORRECTION LETTER THEY PROMISED. AND TODAY AGAIN RECEIVED A DEMAND FOR THE VERY SAME PAYMENT. NOT ONCE IN 4 YEARS HAVE I BEEN IN ARREARS.