Most Pathetic Customer Service from a Service Provider

THIS IS FOR CAR TRACK KZN. Most pathetic customer service received. Order was done on the 14/05/2025 for fitment to be done on both my vehicles. The admin work was done so snappy, but that's where it ended. I was given a tentative date for 11/03/2025 and was told a scheduling rep will contact me on 17/03/2025 to advise on an earlier booking. No such thing happened. Upon me following up about a week or so later , I was told that both my vehicles are booked for the 11/03/2025. The tentative date was actually the installation date. And I was told to call in on the 11/03/2025 to ensure that the installation will happen. Coincidence someone from Car Track sales contacted me on 07/03/2025 to sell me a value added product, I told her my experience. She advised that I will be contacted early Tuesday morning 11/03/2025 by the technician to verify time for installation. No such thing happened. I called in at 11:00, and was advised that a technician is in my area and will contact me shortly. Shortly was around 16:00 that evening. The technician rocked up with only 1 job card for 1 vehicle. When I called car track I was told my 2nd vehicle was not booked. It has been an up down road with car track. The installation on my 2nd vehicle which is the more important one was never done. I was given another date of 15/03/2025 for my 2nd vehicle, but this never happened. I had no choice but to cancel the complete deal. As I was still within my 5 days after installation of my first vehicle. Worst service I have ever received from a service provider in all my years of owning 14 vehicles over the years. Never had this with tracker and netstar. If there was a zero rating for CAR TRACK, I WOULD WOULD GIVE IT.