1 reviews | Active since Jul 2012
Most disappointing and infuriating sales call I've had in years
I just had a horrible experience with one of your telephonic sales agents. Firstly, they call my personal phone number, which I never consented to cartrack using my information.... nor did I ever give my information or express interest in its services. So how did you manage to get my number? And have you heard of the POPIA act?
I was then bul**** and guilt tripped by the sales consultant because I didn't want to spend my money on the offer she was providing to me. Then when I told her for the umpteenth time I am not interested she continued to ignore and refused to respect my decision. Lastly, calling your customers 'my dear' is extremely poor business etiquette and is extremely condescending behavior. Cartrack will never ever get a penny out of me in future again.
Take a look at your calldesk cartrack, they're likely costing you a lot of business.
Thanks to this one interaction, out of principle I will NEVER do business with this company again.
Absolutely appalling.
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
The Cartrack Team
We have sent communication via the email address you provided in your review. Please review and revert at your convenience.
Kind regards,
The Cartrack Team
We have sent communication via the email address you provided in your review. Please review and revert at your convenience.
Kind regards,
The Cartrack Team
