JH
Jolene H

1 reviews | Active since Apr 2014

10 Mar 2017, 11:23

More than a month to do 1 additional installation...

<p>Request to add another vehicle to our existing fleet, on 13 February 2017 - promised that the installation would be booked.. to date nothing.</p> <p> </p> <p>I have followed up on more than one occasion, even this doesnt help. I should not be begging for service, it should be the other way around in fact. we are forced to stay with your organization due to the contract obligations. We continue to add vehicles to our profile and even this makes no difference, it's evident that Cartrack in general doesnt really care.</p> <p> </p> <p>Sad really...</p>

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Replies (1)
Cartrack
Cartrack's reply10 Mar 2017, 12:14
Official

We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.

Kind regards,
The Cartrack Team