Money hungry but 0 regards to customers

I find it very disturbing that I have been paying Car track for 3 years + and never received a call from them once when my battery was discounted, when I went outside of my geofence or when I was in an accident and my tracker hasn't been working since but the second I cancel my policy with them and skip a payment I get a call from them daily? Your telling me all this time you had my number to call and keep up your end of the contract agreement but didn't? And When I answer the confirming all the benefits I am suppose to receive but never didn't and point it out I am still in the wrong when Car track was breaking contract?