Money hungry.

One of the worst tracking companies 1 can do business with. We used to have them track my wife's vehicle for about a year and a 1/2. Unfortunately, after that period myself and my wife were involved in a motor vehicle accident involving the vehicle that they were tracking. So after about a 2 month period we got paid out by insurance company. Consequently, we contacted cartrack and said we need to transfer the device from the vehicle that was involved in the accident to our newly purchased vehicle. To this they rep**** and said. Yes, it is possible, but we need to pay a fee to have the device transferred. We told them we don't have a problem with that. The only problem was that we did not know where our vehicle was 2 months after the accident and being written off by the insurance. They said they can only transfer a device if they knew where the old vehicle was. We said to us personally that it's impossible to tell them where the vehicle is at that stage. We informed them that we would like to cancel our contract with them. As a tracking service. The company then inform us that we need to pay a penalty fee and remainder of the 3 year contract to be able to cancel our tracking service with them.. Myself and my wife said OK fine. Let's just pay the the penalty and the remainder, and we made arrangements with them to pay them over 3 months. Last month they decided to make a double deduction from my wife's account. They said oh, it was a mistake from our side. You only owe us R50. You do not have to pay the full amount next month. So this month comes and goes now. Remember, this is the month we only have to pay R50. They went. And deducted the full amount once again from my wife's account. Once again, we have to contact him at our expense. And I admitted it was a mistake. They should not have done that, but now we have to wait 7 to 14 days to receive our money back, which they *******ly deducted from my wife's account. This company is money hungry and do not care about their customers. I am of the honest opinion. Raw to use a different company for your car tracking services.