Misusing our banking details

Item: Cartrack
Rating: 1
Author: Susan T

I'm extremely disappointed with Cartrack customer service. Despite initial promises to resolve my issue, they've ignored my private messages and emails (sent 5 working days ago with supporting documents). The lack of response and accountability is unacceptable. Very u professional with our funds .

Helpful (0)

Replies (3)

Cartrack's replyOfficial

28 Dec 2024, 20:02

Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team

Best regards,

Cartrack's reply28 Dec 2024, 20:02

Official

Best regards,

Cartrack's replyOfficial

28 Dec 2024, 20:43

Good day

Please be advised that the query has been escalated to the accounts department and feedback will be provided to you.

Kind regards
The Cartrack Team

Best regards,

Cartrack's reply28 Dec 2024, 20:43

Official

Good day

Please be advised that the query has been escalated to the accounts department and feedback will be provided to you.

Kind regards
The Cartrack Team

Best regards,

Susan T's updateReviewer Update

28 Dec 2024, 20:48

Thank you for saying what you guys have been saying from the 13th of December.:) Thank you for repeating that with no action

Susan T's update28 Dec 2024, 20:48

Reviewer Update

Thank you for saying what you guys have been saying from the 13th of December.:) Thank you for repeating that with no action