LB
Luzuko B

1 reviews | Active since Mar 2018

17 Jun 2024, 11:01

Misunu!

Accounts department does a splendid job at harassing you for reversing a debit order. All other departments play the blame game and refuse to take accountability for their failure to correctly capture a change of ownership. I sent in a completed (signed) form with all the new owners info. I then called in with the new owner and she agreed to take over the contract. Cartrack has now been debiting me for several months for an inactive service. The best thing these *********** ****s can do is repeatedly tell me **** that I am already aware and try to make me understand that they are not going to do anything about it. All the consultants are ****ing lazy. Cartrack has a record of the conversation, they keep asking me for when it took place and rely on me not being able to remember as an excuse to not go digging for it. Yhooo, **** this company and everything it stands for. I will keep reversing every single debit order, switch bank accounts and ignore calls from them because I am not paying them a cent more. The good thing is I might be leaving SA sometime this year so I won't really be affected by an unjust listing for non-payment. Misunu yenu!

0
Replies (1)
Cartrack
Cartrack's reply17 Jun 2024, 14:08
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regards
 The Cartrack Team 

Best regards,