1 reviews | Active since Jul 2025
****mers, Poor Service
I was involved in a car accident, called cartrack first to track my last location and call the cops, ambulance for injured people and to provide me with a tow truck because my package included tow truck.
They failed to do any of the above, the lady just told me that I must call my insurance.
The car was written off, I called them and said they must go and remove their device as the car is written, they said they will I must pay removal fee of R800, and they said I need to have a car that they must put it on. I said I don't have it.
They want R2000 from me after I have been with them for more than 2 years, they want me to pay such big cancelation fee.
I am definitely never doing business with them, I will make sure to tell everyone I know to use other companies instead of these ****mers
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Best regards,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Best regards,
