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Naledi N
1 reviews | Active since Jul 2015
09 Jan 2024, 18:51
****mers
I am sick and tired of cartrack, I have delivery bikes with tracking devices and 4 of the bikes got ****** in September 2022 but cr track has been debiting me and I have been calling cartrack to assist and have not gotten any help all their agents keep seing the tracking devices as active.
I intentionally stopped paying for the active devices I have hoping they will call me and assist me, it's been over a year that they have been taking my money for bikes that they couldn't track and recover.
I want my money back or they should transfer that money to my active bikes.
The made me pay for the missed premiums but not reimburse me my premium from 2022
Helpful (0)
Replies (2)0
Replies (2)Cartrack's replyOfficial
09 Jan 2024, 19:12Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply09 Jan 2024, 19:12
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
NN
Naledi N's updateReviewer Update
13 Jan 2024, 21:03No feedback on the investigation how long will it take, no one has come back to me, maybe if I complain over social media the response might be quicker
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Naledi N's update13 Jan 2024, 21:03
Reviewer Update
No feedback on the investigation how long will it take, no one has come back to me, maybe if I complain over social media the response might be quicker
