****mer Alert run my beloved SA

Bunch of ****mers,hope and pray the whole of SA can see this,if you haven't joined them please don't because they debit your account even after sending you a cancellation letter. I had cartrack for almost for year when my 3 year ended I went to month to month.Had a car problem last month which had to be toured King Price toured the car from my home in Mpumalanga to Gauteng which is about 80km without a hassle.The car got to Pretoria went straight to the workshop but I couldn't fix it there ,it had to be toured to another workshop,called cartrack because I know I have that service ,I was told my package doesn't have the touring service but on the contract it says I have,there and then I cancelled. I kept on getting de*****eck request from them and I called them and asked why ,was informed no the system does that but my contract is cancelled and I will get proof on the 27th of which I did.So cartrack please explain to me why did you debit my account on the 28 if I have a cancellation letter can the system that send me the cancellation letter, cancel the debit order and reverse my money.Otherwise....