Ma
Mohube a'Ngwato

1 reviews | Active since Jun 2022

25 Aug 2023, 14:01

****med

It doesn't matter if their unit is no longer functional or contact cancelled. They will debit your account as they pleases, at the time my contract was active, we set the debit order to go off on the 15 of every month.

The moment I cancelled the contract, they said that they did not receive my cancellation email and they still deducting my account till to date.

They stopped few month ago and started again, today 25 August 2023 they tried to deduct money from my account R1000 after they successfully deducted R200 on the 15 August 2023.

I was told today that my account was handed over to the lawyers and there is nothing they can do.

0
Replies (2)
Cartrack
Cartrack's reply25 Aug 2023, 14:09
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regards
 The Cartrack Team 
Cartrack
Cartrack's reply25 Aug 2023, 14:20
Official
  Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regards
 The Cartrack Team