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kK
keldon K

1 reviews | Active since May 2016

27 Jun 2024, 20:20

Marketing calls and not honouring requests to stop calling me

They've called me to market to me 3 times now, the first 2 times I insisted they take me off their database and don't call me again, but they still persist. I've never used them or even phoned them before, no idea how they got my number.

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Replies (3)
Cartrack
Cartrack's reply27 Jun 2024, 20:27
Official
 
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team 

 
kK
keldon K's update27 Jun 2024, 22:19
Reviewer Update
Thank you for your quick response, I don't think your call centre staff take the time to bother removing people from your marketing database upon request. I still have no idea where you got my number from, but would appreciate no further calls. I would actually appreciate learning where you got my number from (so I can try avoid other marketing calls), I can't remember if I asked about this when I was called previously (I usually ask when I have time upon receiving marketing calls but never get useful info); this last call yesterday I hung up out of frustration without asking anything. I do know that I usually carefully opt out of any marketing options when filling in any forms.
kK
keldon K's update29 Jul 2024, 14:22
Reviewer Update
Still not resolved, I got called again today!