Manageable Customer Service and Devices

I'm rating them 3 because of the following: In general I have 3 Units with them, 2 for a bike and 1 for a vehicle - When I got into an accident in my car, the unit never triggered Crash Alert! - The Main unit(s) on my Bike have been changed 4 times in lessn than 1Yrs6Mon because of some technicians who seems to not know their work. - It took them after so many attempts to actually install it correctly

However, I do my Tracker Unit testing in case any of my vehicles are ****** or hijacked but when I call to confirm with them the logs of me testing my units, things never correspond.

Unfortunately I cannot rate them above 3 as I cannot testify to a "****** Recovery Vehichle, Crash Alert (Contacting Emergencies), etc as I never experiened that and I wish not to experience the worst.

Good side: - I can have CarWatch on/off on all my vehichles and when triggered, I get a call within 30 to 60 seconds - The last technician who worked on my Bike was very professional, took his time to understand my issue and escalated it to the relevant departments - Most of the consultants who call me or I talk to are good enough to help compared to the minority who seemd not to know their work and giving me attitude.

ADVICE TO THE SUBSCRIBERS/CUSTOMERS: Please read your contracts and ask questions on things you do not undertsand before calling CarTrack ****mers.