Mahmed Mohamed

I was a bit disappointed with Cartrack as the app was not actually showing live data based off the fact that I knew where my vehicle was either parked or driving. I was trying to explain this to the relevant agents and all they said was that they have tested it and the device is in working order after me explaining my frustration. At this point I was ready to cancel the subscription and move to another tracking company. But as a last resort I escalated the matter and Mahmed Mohamed responded to me. He actually listened to me as I wanted a reason as to why the app and live data from the unit is not synching. Needless to say, he got this sorted for me without hesitation. Thank you Mahmed for your patience and understanding and for getting to the route of the problem within a short period of time.