Loyal Customer Let Down by Poor Service I’ve been a loyal Cartrack customer since 2022, but I’m extremely disappointed with the lack of support I’ve received

Loyal Customer Let Down by Poor Service I’ve been a loyal Cartrack customer since 2022, but I’m extremely disappointed with the lack of support I’ve received. My car battery has been repeatedly drained due to a faulty tracker—an issue only identified after consulting two independent mechanics, and not once flagged by Cartrack. Despite numerous emails and phone calls since early April, and several promises of technician visits, no one has been assigned to replace the faulty unit. I’ve had to replace my battery multiple times at great personal cost, and the issue remains unresolved. Until now, Cartrack has done nothing to resolve my issue, and I’ve been left high and dry with no assistance in sight.