WvdM
Wicus van der Merwe
1 reviews | Active since Jun 2018
20 Mar 2023, 00:50
Loyal customer is penalized, no warranty.
Penalized for being a loyal customer. No warranty, you have been with us for too long sir. Cancel your subscription in time. The warranty is only applicable for the first 3 years, I have been with them for 5.5 years. No sales call to renew the warranty. I had to call them to report my car ******. They did not even realise. Good marketing, bad customer service and useless tracking. You will find this in the small print, but this company dies not support you to keep to all the conditions and inform you when something has lapsed. You just keep paying for a mute service.
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Replies (1)Cartrack's replyOfficial
20 Mar 2023, 08:49Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply20 Mar 2023, 08:49
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
