MM
Mhlophekazi M
1 reviews | Active since Oct 2012
28 Oct 2020, 21:54
Low level of Service Cartrack
Firstly Cartrack took over two weeks to come and fit the tracking unit I had to call them several times to request them to come and fit the tracking unit. I had made an arrangement with them and due unforeseen circumstances I missed the appointment. I finally managed to schedule the fitment. After several calls to them on the day of the fitment the technician arrived at 17:30 after another follow up call.
Secondly I was informed of the pro rata charge and subsequently made the payment. I was shocked to see Cartrack has now debited my account for the pro rata amount which I have paid.
This is really poor service from Cartrack. really Poor service. bad bad bad service
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Replies (1)Cartrack's replyOfficial
29 Oct 2020, 10:46Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Cartrack's reply29 Oct 2020, 10:46
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
