Livid customer

What a horrible business. I do not know how many times I have tried to cancel my account with bo success. I paid the money they said I should pay but yet they are continuously coming to my account to debit different amounts all the time. To say I am frustrated would be an understatement, I have emails from different consultants about what I am talking about but nothing seems to be done by them. I also have said I would like all call recordings since they make it out as of I am crazy that I don't know what I have said and when!