Last year my battery alert took more than three to attend to it, now the tracker is draining my battery, this is a second battery in 1 and half years

Last year my battery alert took more than three to attend to it, now the tracker is draining my battery, this is a second battery in 1 and half years. Karabo spoke so nice to me but the company doesn’t implement, they said they’ll book me but I’m waiting for that call that doesn’t come, I’m afraid my new battery is getting affected the mo they delay