CB
Clinton B

1 reviews | Active since Jun 2017

26 Jun 2024, 16:38

Last month cartrack deducted additional 425 even though I had an agreement of 451 to be deducted I disputed the amount no one came back to me I handed them 9ver to my lawyer as they *****ulently deducted monies not agreed and mandated from my bank I phone

Last month cartrack deducted additional 425 even though I had an agreement of 451 to be deducted I disputed the amount no one came back to me I handed them 9ver to my lawyer as they *****ulently deducted monies not agreed and mandated from my bank I phone the bank they don't have mandate of such anaount of 425 , this month of June they deducted again 318.75 which there is no mandate for and bank don't have mandates as a client of my bank I must approve mandates of the agreed amounts before it can be debited but how cartrack steel my money by double debit with the agreed amount and additional amounts ontop of that which I was never aware off that is theft by taking mojies from my bank that I am not aware off I've contacted the ombudsman too regards this issue I will never recommend cartrack to anyone ever again you left a very bad taste in my mouth .

0
Replies (2)
Cartrack
Cartrack's reply26 Jun 2024, 18:03
Official
 Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team 


CB
Clinton B's update30 Jun 2024, 06:59
Reviewer Update
I will not accept any appologies from no one R318.75 was debited again from my account for the second time in the same month , whatbyou think my account are your personal bank , I opened a theft case against you don't talk to me talk to my lawyers from here on as on Friday on a conference call with cartrack alk that agents drop that calls when the lawyer asked them questions that happened trice they put phone off you will compensate me as I have to reverse all debits everytime it gives me a bad credit I keep cartarck liable for that and bank charges for all reversals and also unauthorized debits made .