1 reviews | Active since Feb 2019
Lairs
The worst service of my life in the time of need and the opposite of what they promised in their values of transparency and honesty!
On Saturday morning I have informed tracker of my ****** motorbike of which I was never assisted I was told they are going to check for the ****** bike ,I had to call again for a follow up and I was told they will call me back of which they did but with nothing concrete as to what to do with the ****** bike , no emergency unit or anything in that nature to recover the bike but I am paying premiums for nothing and no service for the time of need infact I am paying for a bunch of call takers with no action or urgency to my situation at the time , it has been 24 hours no call no attempts to recover the bike I am paying premiums for instead I am left to fend for myself but I have a tracking device that goes off every month and a contract that's binding with no joy on my side , I am disgusted with the service and will never recommend anyone to install their devices because they are a bunch of ****mers and ****s with no integrity! Only here to make a profit when there's an emergency they are nowhere to be found, the service is appalling!!! I am still waiting for a call to recover the bike that was ****** on Saturday morning 12am( 9 May 2026) midnight until now sunday 13:33 (10 May 2026)When it comes to payment they find it necessary to call but now that I need a service no calls for assistance or feedback , I want answers to my enquiry and I will further take more steps in reporting this bogus company!
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
