Lack of support from CarTrack with a malfunctioning device installed from day one.

It’s day 15 since I had a tracker device installed on my new car. Since that day I have never slept because between 00H04 and 02H49 in the morning, my phone receive a message from CarTrack that reads as follows “PowerEvent alert received at 2025-05-04 00:22 on vehicle LS00YLGP”. Few seconds after that, there comes a call from them and I will ignore it, then it stopped ringing.

Imagine instead of celebrating my new car, I have to deal with this mess everyday that was brought by CarTracker.

Now my worry especially after watching the event of those missing SAPS members, I then realised that these trackers are useless because if there’s “power event” and you call me without answering then the list is to come and check the vehicle.

CarTracker must replace their useless device or cancel the contract.