SM
Sphiweokuhle M

1 reviews | Active since Sept 2022

17 Jan 2023, 09:31

Lack of service from inconsiderate people

You guys refused to assist me when one of my bikes were ******, your call centre agents need training.

I kept on talking to people to just do a simple thing and check if my other bike that’s ****** is okay, they failed and gave me excuses

Now you inconsiderate people with your legal team want me to pay you after I told you since last year August to cancel that policy and I did send emails no respond

Cancel that policy. Get on of your agents to call me and I’m not going to pay for anything

0
Replies (1)
Cartrack
Cartrack's reply17 Jan 2023, 09:39
Official
 
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards 
The Cartrack Team