MC
Mika C
1 reviews | Active since Nov 2025
10 Nov 2025, 14:32
Lack of assistance re my car for over a week..
I have been trying to get assistance with my car for over a week now. Each time i am told an escalation email has been sent / a technician will call you.. I am appalled by the lack of urgency to attend to my query. I have not been able to drive my car for a week now because of your lack of effort to assist. Makes me wonder if CarTrack is even capable to vehicle recovery.
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Replies (2)
Cartrack's replyOfficial
10 Nov 2025, 14:35Good day,
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply10 Nov 2025, 14:35
Official
Good day,
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
MC
Mika C's updateReviewer Update
10 Nov 2025, 14:39Now this is exactly the response I have been getting from you guys since last week Wednesday.. But nothing ever gets done, nobody contacts me.. nobody does anything.. This is appalling...
MC
Mika C's update10 Nov 2025, 14:39
Reviewer Update
Now this is exactly the response I have been getting from you guys since last week Wednesday.. But nothing ever gets done, nobody contacts me.. nobody does anything.. This is appalling...