DB
David B

1 reviews | Active since Feb 2022

21 Dec 2022, 13:30

KINGS AT DENYING CONSUMERS THERE RIGHTS

They are king at making sure they kill your consumer rights. They will deduct any amount of money they wish. Make it difficult for you to get it refunded.(consumer right) They will harras you over the phone. They do not provide a service at all. They will not give you a copy of your contract.(consumer right). They will not give you invoices and statements(consumer right). They will not give the copies of the recordings (consumer right). I have spent most of a whole year begging, pleading, kissing ass, swearing, insulting and still have not moved any forward to resolving the matter. I met one competent senior person there, they themselves in email have stated that there is no communication in the cartrack organization. For those of you who are unlucky like I. I'm very sorry that we had to endure these SOE like services. For those of you who are considering signing with cartrack, save yourself the hassle (more like a sample of hell). Look at a different service provider, with cartrack the only service will be getting is constant doctors visit as you have developed high blood pressure and insomnia as you will never know if you and your family is safe or when they are going to rob you of more money then what you have agreed to pay.

0
Replies (2)
Cartrack
Cartrack's reply21 Dec 2022, 14:01
Official
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards 
The Cartrack Team
DB
David B's update21 Dec 2022, 14:06
Reviewer Update
They typical automated reply. Joke is nobody on cartrack side even cares