I’ve got a very bad experience with car track,My App is acting up and it says my login details does not match so i decided to call the call center and got transferred to a lady called Yonela or Yonelwa,states my problem to her that my app is acting up and

I’ve got a very bad experience with car track,My App is acting up and it says my login details does not match so i decided to call the call center and got transferred to a lady called Yonela or Yonelwa,states my problem to her that my app is acting up and I always activate my carwatch everyday before I sleep.The lady said she’s gonna send me an sms with my new login details but she didn’t…Called after not recieving the sms but did not get help.I just hope my car stays safe tonight because I do not sleep without activating the carwatch.I am very disappointed in the lasy shame