Ive been with car tracker for almost 10 years

Ive been with car tracker for almost 10 years. All my cars are under Car tracker. Although there are somrthings i didnt know that u have in the tracker eg road side assistance button in the tracker, i still dont know abt that. In case of emergancy i still dont known what to do bcz instead of dialing the no talking to the machine we should have a button just to press