cN
caleb N

1 reviews | Active since Oct 2024

08 May 2025, 11:56

It was an absolute worst

It was an absolute worst. I called in to do an deinstalltion and reinstallion and Cartrack takes my money but doesn't provide a service. I had my insurance company on my case asking me to send a fitment certificate as they made it clear that if I don't have a tracking unit I won't be covered so my question is will Car track cover me if my car was ******, I think we all know that they will never do that. I was debited again without any of my authorization and I had to go reverse both and escalate, further more before even reversing this transaction I was sent an email for my account in arrears for R699. I probably spent like R300 worth of airtime calling Cartrack and asking them questions. I'm still waiting for a team leader to call me and ask me about the matter, just to make this public I will not be paying any cancelation fee as no service was provided to me when i paid👍🏽

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Replies (1)
Cartrack
Cartrack's reply08 May 2025, 12:23
Official
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
 
Kind regards
The Cartrack Team