BM
Busisiwe M

1 reviews | Active since Aug 2020

22 Feb 2021, 16:29

Issue Resolved efficiently!

After I reported my issue with Cartrack, they contacted me first thing in the morning the next day requiring my home address so they could send technicians to come and fix my tracking device WITH NO ADDITIONAL COST! The technician arrived and worked on the car for more than 2 hours even though it was after hours. I even tested the device over the weekend while at different locations and it worked just fine! I really appreciate CarTrack's commitment to rectify their mistakes!

0
Replies (1)
Cartrack
Cartrack's reply22 Feb 2021, 16:31
Official
 Good  day,

Thank you for taking the time to give us feedback on your experience. We sincerely appreciate your compliment and will inform management and staff of your review.  

Kind regards,
The Cartrack Team