1 reviews | Active since Apr 2017
IS MY CAR ******
I contacted CARTRACK twice last night 15/10/2018 at 17h24 & 18h21. I asked them to check my vehicle tracker. On both occasion they advised me that their system cannot trace my vehicle. They said that they would have a supervisor call me back immediately. It is now 11h55 the next day 16/10/20108, and I have not heard from Cartrack.
I do not use this vehicle much and the battery does run down. In this case my battery is dead. I just happened to be in my garage and I noticed that the battery was flat.
WHAT IF MY CAR HAD BEEN ******??
I cannot understand why they did not contact me to tell me that the signal is lost due to low battery. Even worse, they don't come back to you at all.
In the event of you responding to this CARTRACK, here is my October 2018 INVOICE NUMBER: ********** 6
By the way; TRACKER phoned me this morning with their new promotion including an APP. Perhaps it is time to move.
Yes, I have no confidence in you anymore. I will advise Mutual & Federal accordingly as well as my insurance agent.
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Good afternoon,
Please accept our apology for the inconvenience. As discussed, this matter will be investigated internally and corrective action will be taken accordingly.
Kind regards
The Cartrack Team
Good afternoon,
Please accept our apology for the inconvenience. As discussed, this matter will be investigated internally and corrective action will be taken accordingly.
Kind regards
The Cartrack Team
