TV
Thabile V

1 reviews | Active since Aug 2017

27 Sept 2022, 12:24

Is Cartrack telling me to go F**k myself? How rude.

At 12:08, 27/09/2022, I received a call from a person who claims to be working for Cartrack he started asking questions wanting me to confirm, I was busy when he called when I told him I'd contact Cartrack myself he was so rude, telling me I can go to the very same Cartrack fitment center next time I need assistance. Why is it wrong for me to say I am busy, I feel uncomfortable sharing personal information on the phone. Maybe ask why I am not Ok with sharing my information with a person from a number I do not recognize. He must get training and understand how we feel about information.

0
Replies (3)
Cartrack
Cartrack's reply27 Sept 2022, 12:57
Official
 Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. Please could you supply us with the number you received the call from, in order for us to fully investigate.

Kind regards 
The Cartrack Team
TV
Thabile V's update28 Sept 2022, 13:19
Reviewer Update
The number I received the call from is ***.
TV
Thabile V's update30 Apr 2024, 08:50
Reviewer Update
No Feedback I also do not know what happened to this query