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Thabile V
1 reviews | Active since Aug 2017
27 Sept 2022, 12:24
Is Cartrack telling me to go F**k myself? How rude.
At 12:08, 27/09/2022, I received a call from a person who claims to be working for Cartrack he started asking questions wanting me to confirm, I was busy when he called when I told him I'd contact Cartrack myself he was so rude, telling me I can go to the very same Cartrack fitment center next time I need assistance. Why is it wrong for me to say I am busy, I feel uncomfortable sharing personal information on the phone. Maybe ask why I am not Ok with sharing my information with a person from a number I do not recognize. He must get training and understand how we feel about information.
Helpful (0)
Replies (3)0
Replies (3)Cartrack's replyOfficial
27 Sept 2022, 12:57 Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. Please could you supply us with the number you received the call from, in order for us to fully investigate.
Kind regards
The Cartrack Team
The Cartrack Team
Cartrack's reply27 Sept 2022, 12:57
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. Please could you supply us with the number you received the call from, in order for us to fully investigate.
Kind regards
The Cartrack Team
The Cartrack Team
TV
Thabile V's updateReviewer Update
28 Sept 2022, 13:19The number I received the call from is ***.
TV
Thabile V's update28 Sept 2022, 13:19
Reviewer Update
The number I received the call from is ***.
TV
Thabile V's updateReviewer Update
30 Apr 2024, 08:50No Feedback I also do not know what happened to this query
TV
Thabile V's update30 Apr 2024, 08:50
Reviewer Update
No Feedback I also do not know what happened to this query
