Irrespopeoplw /Neglegence

Hello Peter. I am in the taxi industry and with our high risk industry I was advised to join car track as it's safe and recovers cars unlike the one I was with. I eventually did that moved over 15 cars there. My problems started in In September 2016 we when of Combi was hijacked and not recovered it was not recovered. 26 September 2017 my daughters Polo Vivo was hijacked till this day we have not recived anything from cartrack, my daughter had to fight them day and night regardibg her R150k reward and till this day she has not recived anything. On the 12 January 2018 Friday afternoon second Combi was hijacked again and recovered from Zola same day by 10111 Flying Squad SAPS. Cartrack unit had been stripped and dump it in the open field. Meaning that if it was not a quick response from 10111 our second Combi was gone as well. Infact Cartrack couldn't position it and it was my daughter who manage to positon it and told flying Squad exactly the position was. We did nor even recive a call from cartrack notify us of this incident. Cartrack asked me to meet them Monday and on my arrival it was only one lady of the supervisor and told me that the management not available and they'll come back to me. After I lost few Combis with Netstar I move to Cartrack and it's like I made a big mistake in my life. Because after I lost Combis with Netstar they offer me better unit and for free. Even offer me the counselling. Cartracker it's bussines as usual and up to day no call. My family was so traumatized and my driver pointed with firearms and no traumer counselling. I won't recommend Cartrack to anyone of my family and friends. Including my Taxi Assosation.I still have a fleet of Cars with this bad Company. I think that people's Car's are not save at all if the Hijackers can be able to stripped of the unit devices and driving the Car in speed and even go straight to the unit. Even though the Car's are insured and pay out. But it's a drop back to start with the new car instalment of the New Car. This company is neglecting it's people