NP
Neil P
1 reviews | Active since Feb 2018
01 Oct 2024, 15:12
Installation issues
Cover supposed to start at 00h00 this morning
Offered up the entire day, organized to work from home and my fiancé rescheduled show houses, just to wait the entire day for nothing after you rescheduled 3 times and assigned a new technician every time.
This is a REALLY bad start. I'm NOT paying any reschedule fees or overtime work and you need to sort this out.
Just got SMS for 16h00 and your technician will have to wait around 30 minutes until my fiancé gets home now.
REALLY BAD START
Helpful (0)
Replies (2)0
Replies (2)
Cartrack's replyOfficial
01 Oct 2024, 16:51Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply01 Oct 2024, 16:51
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
NP
Neil P's updateReviewer Update
01 Oct 2024, 16:54Hi
The person fitting the tracker has arrived
The person fitting the tracker has arrived
NP
Neil P's update01 Oct 2024, 16:54
Reviewer Update
Hi
The person fitting the tracker has arrived
The person fitting the tracker has arrived