Installation

I am appalled by the utter disregard for customers' time displayed by Cartrack. After scheduling an installation for Thursday without a specific time frame, I cleared my schedule and waited all day for the technicians to arrive. When they failed to show, I followed up on Friday and was assured that the installation would take place that day. Again, I wasted an entire day waiting for no one.

The most egregious part of this experience is the blatant disrespect for my time. Two full days lost, and I'm left with nothing but frustration and disappointment. Cartrack's lack of professionalism and communication is staggering. How can a company so callously disregard its customers' time and schedule? I expect a higher level of service!