INSTALL SCEDULE KEEPS MOVING WITHOUT NOTICE

I myself contacted Cartrack.. as my previous vehicle was with them as well as the company I work for. They confirmed the appointment for install to be friday 29 Nov 24 at 08:00. My wife took the day off to be at home.. but nobody pitched or even bothered to inform me they cant makes it. I then completely forgot about it the following week and by Wed the 04 Dec 24 .. I contacted them at 13:00.to find out what is happening .. the suddenly Said it is seduled for today from 10:00 till 16:00.. nobody confirmed the new date with me.. so I do not have anybody at home to assist them I Then contacted the call centre to see If I can possibly move my location to my office rather.. which I was put on thru 3x .. and holding on for 30min.. to be told I van only be assisted a week and half from now. They Took my money for something I don't have . Or never got. They need to refund.. me. It's seems they have plenty money .. don't need my business.